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FAQ

What are your hours of operation?

Monday through Friday 8:00 am - 5:00 pm MST, although we accept orders 24/7. Please allow 24 hours for responses to email inquiries. 

Where are you located?

We are located in beautiful west central Idaho.

What is your current turnaround time?

Our current production and turnaround time is 3-5 business days.

How do I care for my new garment?

At Pineapple Pancake Kids we believe having an item that is as easy to care for as it is fun to wear is highly important. Therefore we recommend the following care instructions:

  • Launder inside out on cool to warm wash cycle
  • Dry by either hanging or low to medium dry cycle
  • Remove promptly from the dryer
  • Do not use bleach
  • Do not iron directly onto design 

 

 

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