Cancellations

We gladly accept cancellations. 
Request a cancellation within 24 hours of purchase

Returns / Exchanges

We make each shirt and infant bodysuit to your order specifications. Due to the custom nature of our products we don't accept returns or exchanges but please contact us if you have any problems with your order. 

Problem with your order?

Pineapple Pancake Kids strives to make each buyer experience a 5-star event and we stand behind our products. If you have a problem with your order we ask that you reach out to us within 72 hours of receiving your product.

Correspondence

After you place your order we kindly ask that you check your email for any possible correspondence or questions we may have about your order. A prompt reply will be important to ensure that your order arrives just as you like it and in the proper timeframe. We will keep any unnecessary messages from cluttering your inbox.